Terms of Service

Last updated: 9/17/2025

1. Acceptance of Terms

By accessing and using ChatWithDB services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

ChatWithDB provides AI-powered natural language database querying services. Our platform allows you to connect your databases (PostgreSQL, MySQL, and others) and query them using plain English, receiving instant insights, visualizations, and data analysis.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for:

  • • Maintaining the confidentiality of your account credentials
  • • All activities that occur under your account
  • • Providing accurate and complete information

4. Subscription and Billing

ChatWithDB offers both free and premium subscription tiers. Premium subscriptions provide enhanced features including unlimited queries, advanced analytics, and priority support. By subscribing, you agree to:

  • • Automatic recurring billing until cancelled
  • • No refunds for partial billing periods
  • • Price changes with 30 days advance notice
  • • Responsibility for all charges incurred under your account

5. Database Connection and Data Responsibility

When connecting your databases to ChatWithDB, you represent and warrant that:

  • • You have proper authorization to connect and query the database
  • • You will only connect databases you own or have explicit permission to access
  • • You will not connect databases containing illegal or malicious content
  • • You understand that queries are processed in read-only mode for security
  • • You are responsible for the accuracy and legality of your database content

6. Acceptable Use

You agree not to use our services to:

  • • Violate any laws or regulations
  • • Infringe on intellectual property rights
  • • Query databases containing sensitive personal data without proper authorization
  • • Attempt to gain unauthorized access to our systems or other users' data
  • • Overload our systems with excessive query requests
  • • Reverse engineer or attempt to extract our AI models

7. Intellectual Property

All content, features, and functionality of our services are owned by us and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of your database content, while we retain ownership of our AI models, algorithms, and platform technology.

8. Data Security and Privacy

We implement industry-standard security measures to protect your database connections and query data. However, you acknowledge that no method of transmission over the internet is 100% secure. We are not responsible for data breaches resulting from your database's own security vulnerabilities.

9. Limitation of Liability

Our services are provided "as is" without warranties. We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to data loss, business interruption, or damages resulting from query results or database access.

10. Termination

We may terminate or suspend your account immediately for violations of these terms, including unauthorized database access or misuse of our services. You may cancel your subscription at any time through your account settings. Upon termination, your access to connected databases through our platform will cease.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at [email protected]