Privacy Policy

Last updated: 9/17/2025

1. Information We Collect

Personal Information

We collect information you provide directly, such as your name, email address, and account credentials when you register or use our services.

Usage Information

We collect information about how you use our services, including database queries executed, features accessed, query response times, and interaction patterns with our platform.

Database Connection Information

We collect and securely store database connection strings, database schema information (table names, column names, data types), and metadata necessary to provide our querying services. We do not store actual database content or query results beyond what is necessary for immediate response delivery.

Technical Information

We automatically collect technical information such as IP addresses, browser type, device information, and usage analytics.

2. How We Use Your Information

We use the information we collect to:

  • • Provide and improve our AI-powered database querying services
  • • Execute natural language queries against your connected databases
  • • Generate visualizations and insights from your database data
  • • Process payments and manage subscriptions
  • • Send important updates and notifications about our services
  • • Analyze usage patterns to enhance query accuracy and performance
  • • Maintain database schema cache for faster query processing
  • • Prevent fraud, abuse, and ensure platform security

3. Information Sharing

We do not sell your personal information. We may share information in these situations:

  • • With service providers who help us operate our services
  • • When required by law or to protect our rights
  • • In connection with a business transfer or merger
  • • With your explicit consent

4. Database Data Handling

We want to be transparent about how we handle your database information:

  • • Database connection strings are encrypted at rest and in transit
  • • We only execute read-only queries on your databases for security
  • • Query results are temporarily cached for response delivery and then deleted
  • • Database schema information is cached to improve query performance
  • • We never store your actual database content permanently
  • • All database connections use secure, encrypted protocols

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, secure database connections, access controls, and regular security audits to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information and database connection details for as long as necessary to provide our services and comply with legal obligations. Database schema information may be cached for up to 30 days to improve performance. Query results are immediately delivered and then permanently deleted. You may request deletion of your account and all associated data at any time.

7. Third-Party Services

Our services may integrate with third-party platforms:

  • • Google OAuth for authentication
  • • GitHub OAuth for authentication
  • • Payment processors (Stripe) for subscription billing
  • • Analytics services for usage insights and platform improvement
  • • Database providers (PostgreSQL, MySQL, etc.) for direct querying

8. Your Rights

You have the right to:

  • • Access and update your personal information
  • • Request deletion of your data and database connections
  • • Disconnect your databases at any time
  • • Export your query history and account data
  • • Opt out of marketing communications
  • • Request information about how your data is processed

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember database connections and preferences, maintain login sessions, and analyze platform usage. You can control cookie settings through your browser, though some features may not function properly without essential cookies.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to report privacy concerns, contact us at [email protected]. We will respond to all requests within 30 days.